CFO Series: Emotional Intelligence - What Makes Great Leaders Great?



The CFO Series provides a convenient, one-stop way for senior level financial managers and executives, CFOs and those who aspire to be CFOs, to choose multiple days of CPE with a single decision.Each day consists of an expert, leading discussions about four different topics.The CFO Series features high-quality presentations and an interactive, executive level colleague-to-colleague approach with case studies, group discussions, and team exercises.<o:p></o:p>

Each topic and each day stand on their own.If you are not sure about making a multi-day commitment, sign up for just a single day.We think you will come back for more!<o:p></o:p>



Emotional Intelligence: The Critical Factor in Success

2 Business Management & Organization credits

Emotional intelligence is an individual’s capacity to understand both their own and other people’s emotions, as well as how to react to these feelings in an appropriate manner.Research proves that Emotional Intelligence (EI) is a compelling predictor of personal, professional, and social success.

Every business leader can improve their Emotional Intelligence, including you. Many businesses utilize EI for promotions and hiring. This session will discuss the twelve keys to EI and proven tactics to help every aspiring leader “work smarter”.

Motivating the Right Way: Get the Most from Your Staff

2 Business Management & Organization credits

Are you getting the most from your staff? Are you paying top-dollar and still not getting high performance? New research gives us the insights to effectively motivate your people. This session discusses proven people motivation tactics. Many ‘old’ methods really did not motivate in the past and certainly do not work today. Getting the most from your people requires new, very learnable, leadership techniques. Whether your business is large or a start-up, getting people to move forward as one is a challenge. This session will show you how to create an environment where your talented employees can excel.

Business Ethics: Cases from the Real World

2 Behavioral Ethics credits

Being consistently ethical is a challenge. Most of us have had to make tough choices.  This session will discuss real world cases involving thorny ethical dilemmas and how to resolve them.

Being ethical is not the same as complying with the law and ethical issues are not always black and white. This session will review different professional ethical standards.  What does integrity mean in the office? If you want to learn lessons from the best in a short time, this session is for you.  Participate in engaging dialogue about how to prepare for the inevitable ethical situations.  These lessons are valuable for every business leader.

Don’t Be the Messenger Who Gets Shot

2 Business Management & Organization credits

The average CFO’s tenure is about three years, while the tenure for other financial positions may not be much better. One cause may be our responsibility to deliver BAD news.Sadly, sometimes the messenger gets shot.How can some people deliver bad news and actually strengthen their position, while others find themselves without a job?

Many financial professionals believe that, “I just need to know the numbers really well to keep my job.”Every day proves this fallacy wrong.How you say it is often more important than what you say.This session will teach you proven techniques to deliver bad news so that you strengthen your relationship with your CEO, Board, bank, and management team.


·Learn why emotional intelligence is the critical factor in success.

·Find out how to motivate the right way.

·Examine real world business ethics cases.

·Learn better ways to deliver bad news.

Designed For

This series is for people who are, or aspire to be, chief financial officers.We target the discussions to people in medium-sized organizations.


Tracy Cooper

Tracy Cooper, CPA is a specialist in accounting technology solutions and business process improvement. She is based out of Little Rock, Arkansas. She established her consulting firm in 2006 to serve small and mid-size businesses in resolving their accounting, technology, business process, and reporting challenges. She started her career with Price Waterhouse, and eventually moved to the Telecom sector, where she spent 12 years with ALLTEL, holding senior positions in Credit Collections and Fraud, and Business Processes. Tracy’s ability to communicate at both the strategic and tactical levels has given her the privilege of leading training with individuals and groups of all sizes throughout her career, both in the US and abroad. Tracy graduated from The University of Texas San Antonio summa cum laude. She is an avid sports fan, who enjoys cooking, days at the lake and has recently taken up learning to fly. With two grown children, she and her husband hope to soon resume their traveling ways.